** For Billing or Claim or Refund Related Issues will not be entertained by our Sales Executive, If You are calling at our Toll-free number +1(888) 616-4810 (Toll-Free) , Maybe You will not get any resolution for Same issue, For Any Kind of Billing or Claim or Refund related issue you must call our billing department @ +1(888) 616-4810 (Toll-Free) .
Claim & Refund:
After returning your order, the refund policy would vary according to your mode of payment. You will find a brief of the payment method on your product receipt. You can keep a check on your refund status by contacting our billing department @ +1(888) 616-4810 (Toll-Free).
Note: every bit of this information is related to the products bought and delivered by ew-autoparts.com . and not the ones you purchase from a third party or another junkyard.
Where is your Refund?
To know the status of your refund contact, drop a call to our billing department @ +1(888) 616-4810 (Toll-Free) .
Note: after we receive your return, the completion of the refund procedure may take two weeks maximum.
How are the refunds processed?
Once your product reaches back to our warehouse, we would start the refund process. This might take 3 days and after the refund is processed, it may take 5-7 working days to reach your end. This often depends on your mode of payment. To claim a refund (product not as described), you must send 25 seconds un-boxing video including a shipping label.
** There Has No Refund for Any Kind of Body parts Exterior Parts or Electronic Parts.
For any freight parts, it is preferable to provide a business name and address. If there is no business address, kindly help us with a nearby Walmart parking address or there could be additional charges for doorstep delivery.
Once the order is placed, it will take 5-7 working days to generate the tracking id. The delivery is entirely depending upon the dimensions of the product and the distance to be covered (10-12 working days).
If a wrong shipping address is provided by the customer, the organization does not hold any responsibility once the part is shipped. In such a case, the customer will need to pay the additional charges for the reshipment of the same part. If the customer wants to cancel the order, then they will be eligible for a partial refund, after a deduction of 25% of the paid amount.
Claim & Refund:
After returning your order, the refund policy would vary according to your mode of payment. You will find a brief of thepayment method on your product receipt. You can keep a check at your refund status by contacting our billing department @ +1(888) 616-4810 (Toll-Free)
Note: Every bit of this information is related to the products bought and delivered by ew-autoparts.com
and not the ones you purchase from a third party or junkyard. In the event the customer cancels the order before the product has shipped, the customer will be eligible for
a partial refund after deduction of 25% restocking fee.
If the product is damaged or incorrect:
1. Any damages to the delivered product must be reported within 24 hours
2. For damage or incorrect part customer must send a 20 sec unboxing video displaying the label via e-mail.
3. The part needs to ship back to the yard. Once assessed and validated by the yard the refund will process with 24 to 48 hours. Customer must bear the return shipping charges.
4. The refund will be completed the next 4-7 working days.
if customer do not respond for long time or fails received the part, then part returns to the yard. In that case if
i) If customer wants to receive or reprocessed the order, then customer will have to pay
additional shipping charges.
ii) If customer wants to cancel the order, then a partial refund will be issued after the
deduction of shipping charge.
Every transaction is subjected to 6-10% card processing fee.
Credit card Charging:
There Will be Multiple Charge You Can Find On Your Credit Card Statements, Our Shipping department Will Update You After Every Charge.
Explanation: Our Parts are coming from multiple /different warehouses from all over United States. And There Have Extra Shipping Cost, Extra Warehouse cost Involved. As you are buying the product, due to its your duty to paying all tax & Fees by yourself. SO, that cases we will use Your card to pay those bills. and due to their will be multiple transaction (Warehouse fees, Shipping, Stocking, Tax) on Your Card. And our Billing And shipping Department Will update You Regarding all number of charging.
* For any reason, If your card issuing bank is not releasing the transaction with ew-autoparts.com Stripe.Then you must call the bank and authorize the transaction.
However, The Total Price for Product Will Be Same. And it will not change.
Shipping Policy:
1)For any freight parts it is preferable to provide a business name and address. If there is no business address, kindly help us with nearby Walmart parking address or there could be additional charges for doorstep delivery.
2)Once the order is placed, it will take 5-7 working days to generate the tracking id. The delivery is entirely depending uponthe dimensions of the product and the distance to be covered (10-12 working days).
3)If a wrong shipping address is provided by the customer, organization does not hold any responsibility once thepart is shipped. In such case, customer will need to pay
the additional charges for the reshipment of the same part.
4)If the customer wants to cancel the order, then they will be eligible for a partial refund, after a deduction of 25% of the paid amount
